Experienced Freight Dispatcher ( LATAM)

Requirements

We need an experienced dispatcher who can run daily dispatch operations with confidence, speed, and accuracy—especially under broker-driven changes and cancellation scenarios.

• Experience: 3+ years of US dispatching experience
• Tools: Expert in Truckstop and DAT
• Communication: Fluent English
• Availability: Available from 7 AM to 7 PM EST
• Reliability: Reliable internet, a laptop, and a headset

What we’ll value in your work style:

• Strong attention to detail when booking loads, tracking milestones, and preparing PODs/BOLs
• Proactive broker communication, including rate protection and resolution when issues arise
• Ownership mindset for TNU pay and driver support—no passiveness during cancellations
• Clear, professional communication with drivers and internal teams throughout the day

We hire experienced candidates only.

Responsibilities

We are looking for an experienced Freight Dispatcher to join us long-term and support our OTR operations during the shift below.

• Dispatch 5–10 trucks using Truckstop & DAT
• Negotiate with brokers, book loads, and manage rate consistency
• Provide driver support including Track & Trace, detention handling, and delivery follow-up
• Manage POD/BOL collection and send documents for invoicing once the load is completed
• Handle Truck Not Used (TNU) pay—you must actively pursue it when a broker cancels
• Stay responsive during your shift window and maintain continuous monitoring of emails for driver and load updates

Your shift: 7:00 AM – 7:00 PM EST (Monday–Friday). If you cover every truck early, we still expect you to remain online and responsive until 7 PM EST.

Pay & Coverage

• Pay: $7–$10 USD/hour (DOE) + performance bonus per truck
• Weekly pay
• Schedule: 7:00 AM – 7:00 PM EST, Monday–Friday
• Remote work: 100% remote for LATAM
• Coverage policy: If we cover every single one of your trucks early, we still pay for the full day, but you must stay online to monitor emails and respond to drivers’ needs until 7 PM EST

We want a long-term team member who can reliably own the dispatch process and keep operations running smoothly.

Desirable

• Deep familiarity with detention processes and documentation requirements
• Strong negotiation skills with brokers, including rapid recovery when load plans change
• Experience managing multi-truck dispatch at the 5–10 truck range within a single shift
• Comfort maintaining an always-on workflow during a fixed EST window (including early coverage and monitoring until end-of-shift)
• Track record of accurate POD/BOL submission timing to support invoicing

We are Roadrunner Solutions, a Miami-based logistics company running OTR freight across the USA. We coordinate end-to-end dispatch execution for multiple trucks per day, ensuring loads are booked accurately, rates are protected, and drivers have fast, reliable support. In this role, we’ll have you operate as a core dispatch point of contact for our North America trucking operations, managing daily load flow, broker communication, and delivery documentation so our customers and drivers stay aligned from dispatch to invoicing.