Senior Cloud Networking SRE

Requirements

• Significant experience with designing and operating production cloud networks across both GCP and AWS
• Deep practical knowledge of routing, segmentation, firewalls, DNS, VPNs, bastion access, private connectivity, and cloud-network troubleshooting
• Strong SRE experience with SLOs, observability, incident response, post-incident remediation, capacity planning, and disaster recovery
• Hands-on experience with Infrastructure as Code using Terraform or OpenTofu and Terragrunt, plus infrastructure automation using Python, Go, or a comparable language
• Practical experience with Kubernetes networking or adjacent platform infrastructure
• Hands-on experience with FreeIPA and Keycloak, including practical understanding of cloud identity and access dependencies; familiarity with OIDC, SAML, SCIM, or JIT access is beneficial
• Solid understanding of security best practices for cloud infrastructure, including safe infrastructure changes and operational guardrails
• Hands-on experience with AI-driven infrastructure and workflows; experience with Tailscale, Headscale, WireGuard, NetBox, or mixed cloud and data-center environments is a plus
• Proven ability to lead cross-team technical decisions, document architecture and operational standards, and collaborate without relying on formal authority
• Demonstrated B2+ English proficiency, both written and spoken, for daily communication with the team and a US-based client, including technical ownership during US business hours and critical-incident escalation

Responsibilities

• Define cloud networking standards across cloud providers, covering routing, segmentation, firewalls, NAT, DNS, ingress, egress, and private connectivity
• Own the technical direction of VPN and private-access connectivity, improving the reliability and operability of critical network services
• Collaborate with Cloud Platform, DevPlat, Systems Engineering, IT, and InfoSec teams on connectivity architecture and technical decisions
• Establish SLOs for critical network services and implement actionable monitoring and alerting using Grafana, Mimir, Loki, Pingdom, and PagerDuty
• Lead diagnosis and mitigation of significant connectivity incidents, driving permanent remediation and maintaining runbooks, failure-mode documentation, and escalation paths
• Develop infrastructure automation using Terraform or OpenTofu, Terragrunt, Python, and Go, with safe validation, deployment, and rollback practices
• Guide VPN, bastion, DNS, device-trust, IPAM, and cloud-to-data-center connectivity patterns, including technologies such as Tailscale, Headscale, and NetBox
• Mentor engineers and distribute operational knowledge through standards, architecture decisions, and operational practices that strengthen coverage across time zones

Some of our benefits

• SoftServe University: Access continuous learning opportunities, certification support, and leadership development programs to grow your skills and advance your career
• Medical insurance: Health coverage for you and your family
• Food vouchers: Additional support for your everyday expenses
• Extra days off: Enjoy additional time off to rest, recharge, and maintain a healthy work-life balance
• Dare to Care: Our holistic well-being program, designed to support your overall wellness
• Anniversary Program: Celebrating your milestones and recognizing your journey with SoftServe

SoftServe is a global digital services and consulting company with 30+ years of experience and 11,000+ professionals across 16 countries, helping businesses worldwide solve complex challenges through technology.

Our DevOps Practice brings together experts in Cloud, DevOps, Automation, and Site Reliability Engineering (SRE) to design, modernize, and operate scalable, secure, and reliable platforms. We help clients accelerate cloud adoption, automate infrastructure, improve operational reliability, and streamline software delivery through continuous platform improvement.

In this role, you’ll take senior technical ownership of cloud networking and site reliability for a fast-growing US-based cloud data platform company. You’ll drive the reliability, evolution, and automation of cloud networking infrastructure, ensuring secure, observable, and resilient connectivity that supports internal services and engineering productivity.