Trilingual Digital Support Specialist (English/French B2) WFH

Are you fluent in English and French? Are you passionate about digital marketing and ready to work alongside cutting-edge AI? We are hiring Trilingual Digital Support Specialists to deliver top-tier support for the worlds largest digital advertising ecosystem. In this role, you will act as a high-touch frontline expert, using AI co-pilots to analyze data, navigate high-ambiguity issues, and craft exceptional client experiences. Key Responsibilities: Provide specialized advertiser support across Chat, Email, and Phone in English and French. Collaborate side-by-side with an AI Co-pilot to interpret real-time recommendations, validate outputs, and draft tailored responses. Solve dynamic, high-ambiguity technical and campaign issues without relying on a rigid script. Manage high-value client expectations with empathy, patience, and professional diligence. Requirements: Language proficiency: English (B2) and French (B2) (both conversational and written). Modality: 100% Work From Home (WFH). Excellent communication and analytical problem-solving skills. Interest or previous experience in digital marketing or online advertising. What We Offer: 100% Remote Work (WFH). Premium benefits package. Paid training and a dynamic work environment equipped with advanced AI tools. Opportunities for professional growth and career advancement.-Requerimientos- Educación mínima: Bachillerato / Educación Media
años de experiencia
Palabras clave: online, apoyo, support, soporte, especialista, home, office